Privacy Notice

The Open Door Privacy Notice

The Open Door is committed to protecting the privacy and security of personal information.

We explain how we collect and use personal information about our employees, volunteers, recipients of our day care services and members of the public who communicate with us in The Open Door Privacy Notice

We also have specific privacy notices for individuals involved in the organisation in the following ways:

If you have any questions about our privacy notices or how we handle your personal information, please contact the Manager of the Open Door at 420 Morningside Road, Edinburgh, EH10 5HY or [email protected]

Website Privacy Notice

1. Collecting information

The Open Door may collect, store and use personal information that you provide to us when:

  • enquiring about our products or services;
  • subscribing to The Open Door email newsletters, should we ever issue one;
  • signing up for our products or services; or
  • responding to a fundraising campaign

2. Cookies

A ‘cookie’ consists of information downloaded on to your computer when you visit a website. Cookies are widely used and can do a number of things, eg remembering your preferences or counting the number of people looking at a website.

We may use Google Analytics to analyse the use of The Open Door website.  Google Analytics generates statistical and other information about website use by means of cookies which are stored on users’ computers.  The information collected by Google Analytics about usage of our website is not personally identifiable.  The data is collected anonymously, stored by Google and may be used by The Open Door to create reports about website usage.  Google’s privacy policy applies.

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

3. Using your personal information

Personal information submitted to us via The Open Door website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

The Open Door may use your personal information to:

  • enable your use of the services available on the website;
  • reply to enquiries you send to us;
  • where you have specifically agreed to this, send you marketing or fundraising emails relating to The Open Door; or deal with enquiries and complaints made by or about you relating to the website.. You can inform us at any time if you no longer require communications from The Open Door.

We will not without your express consent provide your personal information to any third parties  for any reason.  We will never provide your personal information to any third parties  for the purpose of direct marketing.